Refund Policy
Credit Repair Services Refund Policy
ScoreLift Consulting LLC complies with all applicable federal and state laws governing credit repair services.
Clients have the right to cancel credit repair services within three (3) business days from the date of signing the service agreement for a full refund, as required under the Credit Repair Organizations Act (CROA).
After the 3-day cancellation period:
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No refunds will be issued for services already rendered
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Fees charged are for work performed, including but not limited to:
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File setup
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Credit analysis
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Dispute preparation
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Administrative processing
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ScoreLift Consulting LLC does not guarantee specific results, as outcomes depend on credit bureaus and creditors.
Tax Preparation & Tax Consulting Refund Policy
All fees for tax preparation, tax planning, and tax consulting services are non-refundable once services have been performed.
Due to the nature of tax services:
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Refunds will not be issued after:
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Tax returns have been prepared
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Tax advice has been provided
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Tax planning strategies have been delivered
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Documents have been reviewed or processed
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If a client cancels before work has started, a refund may be issued at the sole discretion of ScoreLift Consulting LLC.
ScoreLift Consulting LLC is not responsible for:
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IRS delays
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Refund timing
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Audit outcomes
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Penalties resulting from inaccurate or incomplete information provided by the client
Business Consulting & Readiness Services
Fees for business consulting, strategy, assessment, and funding-readiness services are generally non-refundable once the applicable service has been performed or substantially begun.
This includes, but is not limited to:
• Business Funding Readiness Assessments
• Business Strategy Sessions
• Business Foundation & Funding Readiness services
• Other business consulting or advisory services
If a client cancels before work has begun or before a scheduled consultation has occurred, refund or rescheduling eligibility will be determined according to the applicable service agreement, cancellation terms, and circumstances of the request.
ScoreLift Consulting LLC does not guarantee financing, lender approval, specific funding amounts, rates, terms, or other business or financial outcomes.
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DIGITAL PRODUCTS & DOWNLOADABLE RESOURCES
Due to the immediate-access nature of digital products, downloadable guides, playbooks, templates, and similar digital resources are generally non-refundable once access or delivery has been provided, except where otherwise required by applicable law.
If you experience a technical problem accessing a purchased digital product, please contact ScoreLift Consulting LLC for assistance.
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SCORELIFT SERVICE SATISFACTION GUARANTEE
ScoreLift Consulting LLC is committed to providing the services and deliverables described at the time of purchase.
If you believe ScoreLift failed to provide a material service or deliverable included in your purchased service, please contact us within 7 calendar days after delivery or completion of the applicable service.
We will review your concern and, when appropriate, first make a reasonable effort to correct the issue, complete a missing deliverable, or otherwise resolve the concern.
If ScoreLift determines that a material promised service or deliverable was not provided and the issue cannot reasonably be corrected, ScoreLift may issue a partial or full refund of the amount paid for the affected service.
This satisfaction guarantee applies to ScoreLift's performance of the purchased service and does not guarantee any particular financial result or third-party decision.
Then immediately underneath:
WHAT THE GUARANTEE DOES NOT COVER
The guarantee does not promise or guarantee:
• Credit-score increases
• Deletion of accurate or verifiable credit information
• A specific number of credit-report deletions
• Tax refunds, tax savings, deductions, or credits
• Financing or lender approval
• Specific funding amounts, rates, or terms
• Business revenue or financial results
• Outcomes controlled by credit bureaus, creditors, lenders, the IRS, state tax agencies, financial institutions, or other third parties
CHARGE BACK AND DISPUTE POLICY
If you have a concern regarding a charge, service, cancellation, or refund, please contact ScoreLift Consulting LLC before initiating a payment dispute so we have an opportunity to review and address the matter.
Chargebacks or payment disputes should not be used as a substitute for contacting us regarding a legitimate service or billing concern. ScoreLift Consulting LLC reserves the right to provide applicable service agreements, payment records, communications, proof of service or delivery, and other relevant documentation to the payment processor or financial institution when responding to a payment dispute.
Nothing in this policy limits any rights or remedies available to a consumer under applicable law.
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